Family Responsibility Office (Ontario)
Pay the Family Responsibility Office by credit card.
Put your support payments on your credit card for 1.75%. Chexy pays the Family Responsibility Office by bank bill payment with your case number, and you collect your card’s rewards.
$2B+
bills processed
200K
Canadians on Chexy
$40M
rewards earned
How to
How to pay the Family Responsibility Office by credit card
1
Sign up for Chexy
Create your account and verify your identity. It takes a few minutes.
2
Add the Family Responsibility Office
Search for the Family Responsibility Office and enter your seven-digit FRO case number, which starts with 0 or 1, as the account number.
3
Enter the amount and pick your card
Enter your support amount and schedule it. You see the fee before you confirm.
4
Chexy pays the FRO
The FRO gets an ordinary bank payment with your case number and forwards it to the recipient.
What you can pay
What you can pay
Your support payments
The FRO is a registered payee at most banks. Chexy pays it by bank bill payment with your case number.
- Child and spousal support. Your regular support payment, paid to the FRO.
- Payments until deductions start. If your support will come off your pay, you pay the FRO yourself until your employer’s deductions begin.
1.75% per payment on Canadian-issued cards, 2.5% on international cards. Shown before you confirm.
Timing
When the Family Responsibility Office gets paid
- 4 business days before it’s due
- Chexy charges your card.
- By the due date
- Chexy sends the payment to the Family Responsibility Office by bank payment.
- 1 to 2 business days after
- The FRO usually forwards a payment to the recipient within one to two business days of receiving it.
Example
What paying the Family Responsibility Office by card can earn
A $1,000 support payment
On a 3% cashback card you earn
$30.00
Chexy’s 1.75% fee is $17.50, so your card is charged $1,017.50.
Illustrative estimate. Assumes the selected reward rate applies to all included payments. Before card annual fees and interest. Card eligibility and earning caps apply.
Paying the Family Responsibility Office by credit card: questions
Can I pay the Family Responsibility Office with a credit card?
Yes, through Chexy. Chexy charges your card and pays the FRO by bank bill payment with your case number, for 1.75% on Canadian cards.
Which number do I use?
Your seven-digit FRO case number, which always starts with 0 or 1. Never your PIN.
Can I pay my ex directly instead?
No. The FRO says to pay it only. Direct payments don’t show on your FRO account, and it charges $100 for each adjustment.
How fast does the recipient get the money?
The FRO usually forwards a payment within one to two business days of receiving it.
Does the FRO need to sign up?
No. It receives an ordinary bank payment in the amount you entered, on the date you scheduled.
The fine print
- Pay the FRO only. Payments made straight to the recipient don’t show on your FRO account, and the FRO charges $100 each time it has to adjust your account.
- Every payment needs your seven-digit case number. Without it, the FRO says it can’t process the payment and you risk enforcement action.
- The FRO doesn’t issue year-end statements, so keep your own records of every payment.
- Keep paying until the FRO tells you in writing that you can stop.
- Rewards are set by your card issuer, not by Chexy.
- Chexy accepts Visa, Mastercard and American Express credit cards in your name. Prepaid cards aren’t supported. Some categories (mobile, internet, gym and car leases) need Visa or Mastercard, and for utilities and taxes American Express works with eligible billers only. Logos show accepted networks, not an endorsement.
Sources: Ontario: paying and receiving child and spousal support · How much does Chexy cost? · Supported cards. Family Responsibility Office (Ontario) is not affiliated with Chexy.
Also: Pay the CBSA by credit card · Pay the SAAQ by credit card · Pay your 407 ETR bill by credit card · Pay your federal student loan by credit card · All payees
Put the Family Responsibility Office on your card.
1.75% per payment on Canadian-issued cards, 2.5% on international cards