Kitchener Utilities
Pay your Kitchener Utilities bill by credit card.
Kitchener Utilities’ card option runs through Paymentus at 1.75%, and City Hall doesn’t take cards. Chexy pays your gas and water bill by bank bill payment with your account number, and you collect your card’s rewards.
$2B+
bills processed
200K
Canadians on Chexy
$40M
rewards earned
How to
How to pay your Kitchener Utilities bill by credit card
1
Sign up for Chexy
Create your account and verify your identity. It takes a few minutes.
2
Add Kitchener Utilities
Search for Kitchener Utilities (also listed as Kitchener Water and Gas) and enter your 9-digit account number.
3
Enter the amount and pick your card
Enter what your bill shows and the due date. You see the fee before you confirm.
4
Chexy pays Kitchener Utilities
The City of Kitchener gets an ordinary bank payment and you collect your card’s rewards.
What you can pay
What you can pay City of Kitchener
Your Kitchener Utilities bill
The city’s gas and water utility, paid by bank bill payment, which it accepts.
- Your monthly bill. Natural gas, water, sewer and stormwater from Kitchener Utilities, a division of the City of Kitchener.
- Recurring payments. Schedule it once and every month gets paid on time.
1.75% per payment on Canadian-issued cards, 2.5% on international cards. Shown before you confirm.
Timing
When City of Kitchener gets paid
- 4 business days before it’s due
- Chexy charges your card.
- By the due date
- Chexy sends the payment to Kitchener Utilities by bank bill payment.
Example
What paying your Kitchener Utilities bill by card can earn
A $200 bill
On a 3% cashback card you earn
$6.00
Chexy’s 1.75% fee is $3.50, so your card is charged $203.50.
Illustrative estimate. Assumes the selected reward rate applies to all included payments. Before card annual fees and interest. Card eligibility and earning caps apply.
Paying your Kitchener Utilities bill by credit card: questions
Can I pay my Kitchener Utilities bill with a credit card?
Yes. Chexy charges your card and pays Kitchener Utilities by bank bill payment, for 1.75% on Canadian cards. The city’s own card option is Paymentus, at a 1.75% convenience fee.
Which number do I enter?
Your 9-digit Kitchener Utilities account number. Your property tax roll number won’t work for utility bills.
What about one-time gas connection charges?
Those are invoiced separately. Kitchener tells bank customers to pay them to City of Kitchener – Finance, using the customer number from the top right corner of the invoice.
What does it cost?
1.75% of the payment on Canadian-issued cards (2.5% on international cards), shown before you confirm.
Does Kitchener Utilities need to sign up?
No. They receive an ordinary bank payment in the amount you entered, on the date you scheduled.
The fine print
- Use your 9-digit utility account number, not your property tax roll number.
- One-time charges that aren’t on your monthly bill, like gas service and meter connections, go to a different payee (City of Kitchener – Finance) with the customer number on that invoice.
- Kitchener’s own card option is Paymentus, Visa and Mastercard only, with a 1.75% convenience fee. The revenue desk at City Hall doesn’t accept credit cards.
- American Express works for utilities only with eligible billers picked from Chexy’s search bar; Visa and Mastercard work either way.
- Rewards are set by your card issuer, not by Chexy.
- Chexy accepts Visa, Mastercard and American Express credit cards in your name. Prepaid cards aren’t supported. Some categories (mobile, internet, gym and car leases) need Visa or Mastercard, and for utilities and taxes American Express works with eligible billers only. Logos show accepted networks, not an endorsement.
Sources: Kitchener Utilities: billing and payments · What bills can I pay with Chexy? · How much does Chexy cost?. City of Kitchener water and gas is not affiliated with Chexy.
Also: Pay your Hydro-Québec bill by credit card · Pay your Enbridge Gas bill by credit card · Pay your Alectra Utilities bill by credit card · Pay your Toronto Hydro bill by credit card · Pay your BC Hydro bill by credit card · Pay your City of Toronto water bill by credit card · Pay your FortisBC bill by credit card · Pay your Hydro One bill by credit card · Pay your EPCOR bill by credit card · Pay your Hydro Ottawa bill by credit card · Pay your Nova Scotia Power bill by credit card · Pay your ENMAX bill by credit card · All payees
Put your Kitchener Utilities bill on your card.
1.75% per payment on Canadian-issued cards, 2.5% on international cards