City of Ottawa water and sewer
Pay your Ottawa water bill by credit card.
The City of Ottawa takes cards through Paymentus for a 1.99% fee. Chexy charges 1.75% on Canadian cards and pays the city by bank bill payment with your 15-digit customer-account number.
$2B+
bills processed
200K
Canadians on Chexy
$40M
rewards earned
How to
How to pay your Ottawa water bill by credit card
1
Sign up for Chexy
Create your account and verify your identity. It takes a few minutes.
2
Add the City of Ottawa
Search for City of Ottawa-Water and enter the 15-digit customer-account number shown on your bill.
3
Enter the amount and pick your card
Enter what your bill shows and the due date. You see the fee before you confirm.
4
Chexy pays the City of Ottawa
The City of Ottawa gets an ordinary bank payment and you collect your card’s rewards.
What you can pay
What you can pay
Your Ottawa water bill
Your water and sewer bill, paid by bank bill payment, which the City of Ottawa accepts.
- Your water and sewer bill. Issued every two months for most homes, and every month for larger consumers.
- Recurring payments. Schedule it once and every bill gets paid on time.
1.75% per payment on Canadian-issued cards, 2.5% on international cards. Shown before you confirm.
Your business utilities
From a Chexy business account.
- Commercial water and sewer bills. City of Ottawa water bills for your business property, paid from a Chexy business account.
1.99% per payment from a Chexy business account. No monthly or setup fees.
Timing
When City of Ottawa gets paid
- 4 business days before it’s due
- Chexy charges your card.
- By the due date
- Chexy sends the payment to the City of Ottawa by bank bill payment with your customer-account number.
Example
What paying your Ottawa water bill by card can earn
A $250 bill
On a 3% cashback card you earn
$7.50
Chexy’s 1.75% fee is $4.38, so your card is charged $254.38.
Illustrative estimate. Assumes the selected reward rate applies to all included payments. Before card annual fees and interest. Card eligibility and earning caps apply.
Paying your Ottawa water bill by credit card: questions
Can I pay your Ottawa water bill with a credit card?
Yes. The city takes cards through Paymentus for a 1.99% fee. Through Chexy it’s 1.75% on Canadian cards, and the city gets a bank bill payment with your account number.
Which payee and number do I use?
City of Ottawa-Water, with the 15-digit customer-account number shown on your bill.
How often will I pay?
Most homes get a water bill every two months; larger consumers get one every month. Schedule each bill in Chexy, or set it once.
Is this my Hydro Ottawa bill?
No. Hydro Ottawa (electricity) is a separate bill and a separate payee. This page is for the city’s water and sewer bill.
What does it cost?
1.75% of the payment on Canadian-issued cards (2.5% on international cards), shown before you confirm. Business utilities from a Chexy business account are 1.99% per payment.
Does the City of Ottawa need to sign up?
No. They receive an ordinary bank payment in the amount you entered, on the date you scheduled.
The fine print
- The city’s own card option is Paymentus, which charges 1.99% on credit and debit cards. Chexy is 1.75% on Canadian cards.
- Use the 15-digit customer-account number on your water bill. It’s not your Hydro Ottawa account, which is a separate bill.
- If you’re on the city’s pre-authorized debit plan, cancel it before paying through Chexy so you don’t pay twice.
- American Express works for utilities only with eligible billers picked from Chexy’s search bar; Visa and Mastercard work either way.
- Rewards are set by your card issuer, not by Chexy.
- Chexy accepts Visa, Mastercard and American Express credit cards in your name. Prepaid cards aren’t supported. Some categories (mobile, internet, gym and car leases) need Visa or Mastercard, and for utilities and taxes American Express works with eligible billers only. Logos show accepted networks, not an endorsement.
Sources: City of Ottawa: pay your water utility bill · What bills can I pay with Chexy? · How much does Chexy cost?. City of Ottawa water and sewer is not affiliated with Chexy.
Also: Pay your Hydro-Québec bill by credit card · Pay your Enbridge Gas bill by credit card · Pay your Alectra Utilities bill by credit card · Pay your Toronto Hydro bill by credit card · Pay your BC Hydro bill by credit card · Pay your City of Toronto water bill by credit card · Pay your FortisBC bill by credit card · Pay your Hydro One bill by credit card · Pay your EPCOR bill by credit card · Pay your Hydro Ottawa bill by credit card · Pay your Nova Scotia Power bill by credit card · Pay your ENMAX bill by credit card · All payees
Put your Ottawa water bill on your card.
1.75% per payment on Canadian-issued cards, 2.5% on international cards · 1.99% per payment from a Chexy business account